Privacy policy

Effective Date: August 5, 2025
Website: https://caritate.store
Contact Email: sales@caritate.store

At Caritate.store, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from our store.

1. Information We Collect

A. Personal Data

When you interact with our store (place an order, contact us, or sign up for marketing), we may collect:

Full name
Shipping and billing address
Email address
Phone number
Payment information (handled via secure third-party gateways)
Purchase and order history

B. Device and Usage Data

When you browse our site, we automatically collect:

IP address
Browser type and version
Time zone
Device type and operating system
Referring URLs and search terms
Pages visited and time spent on site
Cookies and other tracking data

2. How We Use Your Information

We use the collected data to:

Process and fulfill orders
Send transactional emails (order confirmations, shipping updates)
Respond to inquiries and provide support
Improve website functionality and customer experience
Send marketing messages and promotions (if you opt-in)
Comply with legal and regulatory obligations
Prevent fraudulent activity

3. Sharing Your Information

We do not sell or rent your personal information. We only share your data with:

Payment processors (e.g., PayPal, Stripe)
Shipping and logistics companies (e.g., USPS, DHL)
Email marketing platforms (e.g., Klaviyo, Mailchimp)
Web hosting and IT service providers
Analytics and advertising tools (e.g., Google Analytics, Meta Ads)

All third parties are required to keep your information secure and confidential.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Store items in your cart
Analyze website performance
Offer a more personalized shopping experience

You may control or disable cookies through your browser settings, although some features of the site may not function correctly.

5. Your Data Rights

Depending on your location (e.g., EU, California), you may have the right to:

Access or request a copy of your personal data
Request correction or deletion of your data
Withdraw consent or object to processing
Opt out of marketing communications
Request data portability

To exercise these rights, contact us at sales@caritate.store.

6. Data Security

We implement industry-standard security practices, such as SSL encryption and secure payment gateways. However, no online system is 100% secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain your personal data only as long as necessary for the purposes described above, or as required by applicable law (e.g., for tax or legal obligations).

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from minors. If we learn that we have done so, we will promptly delete such data.